Disney’s highly anticipated streaming service, Disney+, launched Tuesday (Nov. 12). A high number of consumers racing to get the service caused the platform to have technical glitches in the first few hours of availability.
People were encountering log in issues and interrupted streaming. Consumers took to social media using the hashtag #DisneyPlus to complain about not being able to access the service.
“The consumer demand for Disney+ has exceeded our high expectations,” Disney said in a statement. “We are pleased by this incredible response and are working to quickly resolve the current user issue.”
Disney+ offers an extensive catalog of competitive and valuable intellectual property. Not only will consumers have access to Disney movies, but they will also be able to watch content from Pixar, Star Wars, National Geographic and the almighty Marvel.
In addition, Disney+ will provide original content, the first being Star Wars original series The Mandalorian. Consumers get all of this for the cost of $6.99 a month or $69.99 per year.
While Disney+ is now available in North America, the service is continuing with rollout to Puerto Rico, New Zealand, Australia by the end of the year. Disney plans to have the service available in Western Europe by Spring 2020.
The new streaming service joins a growing list of SVOD competitors that include Netflix, Hulu, Amazon Prime, HBO Go, BET+ and Apple TV+.